Shipping policy

Shipping Policy


Last updated: 
2026-04-14

We offer fast, reliable, and always free shipping worldwide.
Orders are fulfilled from either our Amazon fulfillment centers or our warehouse in Vetlanda, Sweden, depending on destination and stock availability. This allows us to deliver your order as quickly as possible.

Processing Time

All orders are processed within 1–3 business days.
You will receive a confirmation email as soon as your order is shipped.

Shipping Locations

We currently ship to the following countries:

Europe:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Andorra, San Marino, Vatican City, Serbia, Bosnia & Herzegovina, Montenegro, North Macedonia, Albania, Moldova, Kosovo, Georgia, Armenia.

North America:
United States, Canada

Middle East:
Israel, United Arab Emirates, Saudi Arabia

Oceania:
Australia, New Zealand

(If your country isn’t listed, please contact us and we’ll do our best to accommodate your order.)

Shipping Costs

Shipping is always free, regardless of order size or destination.

Delivery Times

Delivery times vary by region:

Europe: 2–8 business days

USA & Canada: 3–10 business days

UK: 2–7 business days

Australia & New Zealand: 5–12 business days

Middle East: 4–10 business days

Delivery times may vary depending on customs, local carriers, and your exact location.

Order Tracking

All orders include tracking information. You will receive a tracking link as soon as your order is dispatched.

Customs & Import Fees

Some countries may apply customs duties or taxes. Customers are responsible for any import fees charged by their country.

Lost or Damaged Packages

If your package is lost, damaged, or delayed significantly, please contact us at [your support email] and we will resolve the issue promptly.

Contact

If you have any questions about shipping, feel free to reach out at sungardenhealth@gmail.com